Shipping policy

Shipping Information

Current Processing Time: 1-2 Business Days
Current Shipping Time: 3-6 Business Days

If you do not receive your products in this time period, please contact support@astes-sports.com with your order number.

Tracking information will be sent to you for each package shipped out. Once your order is shipped, we will send you a shipping confirmation email containing the tracking number and link so you can follow your parcel's journey.

Some countries charge import taxes and duties upon reaching customs. We will send your items in one package and declare reasonable low value in order to get through the custom. Generally, it works well for our items. However, if you do get taxed in unpredicted situation, we are unable to pay for the tax. These charges are the responsibility of the buyer. Astes Sports is not liable to these additional charges once the package is shipped to you.

To avoid being charged unexpectedly, we highly recommend contacting your local customs office for the current duty rates and taxes before placing an order.

Additional Information

Please be advised that public holidays in your country may cause some delays in the delivery of your orders. In this case, please expect the arrival of your parcel on the next business day.

We will be happy to assist you on any delivery concerns by contacting our Customer Service at support@astes-sports.com.

Astes Sports aims to deliver your goods on time. However, please note that peak sale periods, technical glitches, extreme weather conditions or any force majeure events may cause some delays in the shipment and delivery of your orders. In such cases, we will try our very best to keep such inconveniences to a minimum.

For further concerns and inquiries, please feel free to contact our Customer Support team at support@astes-sports.com.